Refund Policy

We have a 30-day return policy. You have 30 days from the day your item arrives to ask to return it, for any reason. There is no restocking fee.

How to start a return

Email us at info@yardedgepro.com with your order number and tell us what you would like to return. We will reply with a return address and instructions.

Please contact us before sending anything back. Items posted to us without an agreed return will not be accepted.

Condition

To be eligible, the item needs to be in the same condition you received it, unused, with its accessories and original packaging, and you will need your receipt or proof of purchase.

Damaged, faulty or wrong items

Please check your order as soon as it arrives. If anything is damaged, faulty, or simply not what you ordered, email us straight away with a photo and we will put it right. This is our mistake to fix, not yours.

What we cannot take back

For safety reasons we cannot accept returns of hazardous materials, flammable liquids or gases. Gift cards are also non-returnable.

If you are unsure whether your item qualifies, ask us before you buy and we will tell you honestly.

Exchanges

The quickest way to swap an item is to return the one you have and place a new order for the one you want, so you are not waiting on the return to clear first.

Refunds

We will let you know as soon as we have received and inspected your return, and whether the refund is approved. Approved refunds go back to your original payment method within 10 business days.

Bear in mind your bank or card issuer may take a few more days to post it to your account. If more than 15 business days have passed since we approved your refund and you still have not seen it, email info@yardedgepro.com and we will look into it.