Shipping policy

Where we ship

We ship to addresses in the United States and Canada. We are not currently able to ship anywhere else, and we cannot deliver to P.O. boxes or APO/FPO addresses.

What shipping costs

Shipping is free on every order, to both the United States and Canada, with no minimum spend. There is nothing to choose at checkout and nothing extra to pay. Every order is tracked.

How long delivery takes

Orders normally arrive within 7 to 10 days. That is an estimate based on what we actually see, not a guarantee.

Orders are processed within 24 hours, Monday to Friday. Orders placed on a Saturday, a Sunday or a public holiday are dispatched on the next working day. Once your order is on its way you will receive an email with your tracking number, and you can follow the parcel at any time on our Track Your Order page.

If your order is running late

We aim to get every order to you on time, but weather, carrier backlogs and customs checks can occasionally slow a parcel down, and none of those are within our control. If your order is late, email us at info@yardedgepro.com with your order number and we will chase the carrier for you.

If a parcel is lost in transit or arrives damaged, tell us and we will replace it or refund you. That is our problem to solve, not yours.

Duties and taxes

Orders shipped to Canada may be subject to import duties or taxes charged by the carrier on delivery. These are set by the destination country, not by us, and are the customer's responsibility.

Returns

Everything we sell is covered by a 30-day money-back guarantee with no restocking fee. The details are in our Refund Policy.

Questions

Any question at all about shipping or delivery, email info@yardedgepro.com and a person will answer you, usually within 24 hours Monday to Friday.